Privacy Policy

This Privacy Policy provides you with details about the manner in which your data is collected, stored & used by us. You are advised to read this Privacy Policy carefully. By visiting Recharges24 website/application you expressly give us consent to use & disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of the policy, please do not use or access Recharges24 website, WAP site or mobile applications.

Note : Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to Recharges24 desktop website, Recharges24 mobile WAP site & Recharges24 mobile applications

Traffic Data Collected

We automatically track and collect the following categories of information when you visit our Website:

    1. IP addresses.

    2. Location

    3. Types of computers accessing the Website.

    4. Types of web browsers used to access the Website.

    5. Referring source which may have sent you to the Website.

    6. Other information associated with the interaction of your browser and the Website (collectively Traffic Data).

    Information Collected from You

    In order for you to access certain areas of the Website, we may require you to provide us with certain information ("Personal Information"). Personal Information includes the following information:

      1. Your full name, address, e-mail address, telephone number, date of birth and bank or payment card details and any proof of your identity and/or address that we may request.

      2. Details of any transactions you carry out through our Website using your “” THE SERVICE PROVIDER account and of the fulfilment of your requests.

      3. Your participation in any promotion sponsored by us;

      4. Correspondence that you send us.

      5. Calls that we make to you or you make to us.

      6. Information collected through cookies. Please see Paragraph I (Cookies) of this Privacy Policy for more details.

      7. Your IP address, log-in times, operating system and browser type.

      Use and Storage of Information

      We use your Information for the following purposes:

        1. To operate and administer your “” THE SERVICE PROVIDER account and to provide services that you have requested.

        2. To carry out your instructions to make and receive payments and undertake transactions using our services, including verifying that you have sufficient funds in your “” THE SERVICE PROVIDER(All Recharge) wallet to make such payments.

        3. To allow you to participate in interactive features of the Website.

        4. To notify you about changes to our service's.

        5. To improve our internal customer training.

        6. To comply with financial services regulations including retention of financial information and transactions.

        7. For financial and identity checks, fraud prevention checks, anti-money laundering and credit checks.

        8. for customer service, including answering questions and responding to feedback and complaints.

        9. To enhance the security of our services.

        10. To provide you with information, products or services that you request from us or which we feel may interest you.


        We will not sell, share or rent your personal information to any 3rd party or use your email address/mobile number for unsolicited emails and/or SMS. Any emails and/or SMS sent by Recharges24 will only be in connection with the provision of agreed services & products and this Privacy Policy.

        Periodically, we may reveal general statistical information about tRecharges24 & its users, such as number of visitors, number and type of goods and services purchased, etc.

        We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure

        Personal Information

        Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, credit card number, cardholder name, card expiration date, information about your mobile phone, DTH service, data card, electricity connection, Smart Tags and any details that may have been voluntarily provided by the user in connection with availing any of the services on Recharges24

        When you browse through Recharges24, we may collect information regarding the domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using, and anonymous site statistical data.

        Use of Personal Information

        We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc.

        We also use your contact information to send you offers based on your previous orders and interests.We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at Recharges24, providing you with content that we think you might be interested in and to display content according to your preferences.

        Log Data

        We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.we dont save or upload any contact data on server.


        A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. truepayrecharge uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

        Links to Other Sites

        Our site links to other websites that may collect personally identifiable information about you. Recharges24 is not responsible for the privacy practices or the content of those linked websites.


        Recharges24 has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.


        By using  Recharges24  and/or by providing your information, you consent to the collection and use of the information you disclose on Recharges24 in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

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